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Top: FAQ

 My Granny's Attic Antiques and Collectibles & Custom Gifts - Antiques Collectibles Kitsch   About Our Company - Contact Info - Policies - FAQ's  FAQ 

Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to our antique shop web site may have. If you find that your question is not answered on this page, please email me or call us at 913-888-0943. This is not for free appraisals of asking me to purchase your items... please.

Refund Policy: Shipping & Handling : Terms and Conditions

QUESTIONS


ANSWERS


How do I order from My Granny's Attic?

You can use the shopping cart provided on the shop site or you can E-mail us with your order, and mailing address. We will then e-mail you back with the shipping costs, it's that easy.

We accept money orders, cashier checks, credit cards, Google Checkout, Paypal and personal checks, all in U.S. funds please. If you order via e-mail we will send you a link in the return e-mail. As soon as we verify payment we will ship your order, current shipping times are about 3 days so please call if you need an item right away. Personal checks must clear the bank before shipping, this takes about 10 days.

If you are mailing your payment I will hold the item for 10 days after that it goes back up for sale.... unless you communicate with me.

Are items subject to prior sale and what does that mean?

UNLESS INDICATED OTHERWISE I ONLY HAVE 1 (ONE) OF EACH ITEM IN THE SHOP AND ALL ITEMS ARE SUBJECT TO PRIOR SALE. I mark items sold within a few hours of them selling but sometimes 2 folks order the same thing within minutes of each other, the first order to me gets the item. If for some reason they do not follow through with the purchase the second person will be contacted. The shopping cart marks the time on all purchases so I know who places their order first.
 


Do you ship worldwide?

Of course we do. All payments need to be in US funds and paid through Paypal, AM Ex Traveler's Checks or drawn on a US bank. Send us your address and we will get actual shipping cost for you. We no longer ship to Nigeria or some of the countries who have recently been identified as high risk countries. I am sorry for this inconvenience. Please understand that we have no control over how long something is held by customs in your country, Canadian orders are taking about 1 month to arrive in some instances. Once an order leaves our hands we have no more control over the time it takes to receive it.

Will you giftwrap my purchase and send it to the recipient?

You bet! Tell us what the occasion is, what you want on the card and where to send it. We will send you a confirmation e-mail when we ship the gift. Prices will not be included on the receipt that is sent to the recipient . Gift wrapping costs an additional $5.00 per item wrapped.

What types of payment do you accept?

We accept money orders, cashier checks, credit cards, Google Checkout, Paypal.com & personal checks, all in U.S. funds please. As soon as we verify payment we will ship your order. Personal checks must clear the bank before shipping, this takes about 10 days.

What are your company policies on privacy and refunds?

Please visit these links and they will explain all of that to you. Basically, we don't share your information with anyone at all, no exceptions. And the refund policy is 10 days for a refund of the purchase price minus 20%, shipping is not refunded. But please read our refund policy statement for all of the details.

Are you really a Granny?

Yes I am. She is beautiful, smart and the most precious person in my life... under the age of 9. I also have a husband, Papa, 3 daughters, the girls, a crazy black Cocker Spaniel, Dixie and Mickey our recent 4-legged addition. And the rest of my wonderful family, you know who you are.

Granny's Grand daughter - Age 3

Granny's Grand daughter - Age 5 and My Teenage Daughter age 18 (modeling a hippie patchwork skirt my oldest daughter made... yes, we can make one for you)

Mickey is only 10 months old in this photoDixie

 My Granny's Attic Antiques and Collectibles & Custom Gifts - Antiques Collectibles Kitsch   About Our Company - Contact Info - Policies - FAQ's  FAQ 

Please feel free to contact us at the above e-mail or phone number with your questions about shop inventory or your order.

No free antique appraisals on the phone, I do charge a fee for appraisals. You can submit your antique appraisal information through the link on the left navigation bar.

Refund Policy: Shipping & Handling : Terms and Conditions


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Prior Sale Policy - NOTICE: Unless stated otherwise all items are vintage, antique or used and subject to prior sale.

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All content is the property of the site owner. Please do not copy or use without written permission from same.  My Granny's Attic Antiques and Collectibles and Custom Gifts | 2000 - 2009 | 913-888-0943 or the shop at (913)825-1938 - Appraisal Info - - - - - - - NO Phone Appraisals or Offers to Purchase Your Items PLEASE